Our dryer quit working and we called at 3:30 on Sunday, Tim was super helpful with helping us troubleshoot over the phone, we brought 2 fuses to him to test, he sent us home with some different parts to try to isolate the problem, we figured out it was the board, we dropped off the parts he gave us to test and the board, will be fixed and done on Tuesday. Can’t say enough about the knowledge and help that Tim gave us. We will be buying our next appliances from them. 100% best customer service we have had in 10 years.
I have always had wonderful service from Appliance Solutions for repairs on all my appliances. One time it required a second trip due to a digital oven reset issue, which was free of charge. Another thing I really appreciate is talking to a real person on the phone when scheduling, etc. They are reasonable, honest, and timely.
Highly recommend Appliance Solutions!
Recently our refrigerator quit the 95-degree Saturday as out of state company arrived for a week’s visit. We thought we were going to have to try to find a replacement. Instead, Tim @ Appliance Solution saved the day/visit. Tim not only got us the part and explained how to install it, BUT he called the next day to see if it resolved the issue and make sure we were all good. I can’t say how much we appreciated all he did. They will be my first choice for future appliance needs! Thanks Tim!
A part of my oven that they just fixed went out again, but they fixed it free of charge, even though I was two days out of my warranty window. Great customer service! Levi was friendly, prompt, and skillful.
Levi came out today to install a part to repair our side-by-side refrigerator. He was prompt, professional and very knowledgeable, not only with the repair on our side-by-side refrigerator but also gave me advice on making sure that the freezer in the garage refrigerator will keep working next winter. It didn’t this winter and everything had to be thrown out. Thank you, Levi! I will be passing the info on to others.
The staff at Appliance Solutions goes above and beyond. I talked face to face with Tori, and her knowledge and positive energy guaranteed that I will purchase from them again in the future. I also spoke with Tim, who was very honest about my expectations and pointed me away from making a purchase that wouldn’t suit my needs.
These guys are great. I’ll be back!
my storage freezer died 2-3 days ago and I wasn’t aware of it until last night. this same freezer needed a part last year and I remembered how helpful appliance solutions was. I saw what I needed online and drove to the showroom. explained my situation, and next thing you know, I have a new freezer and luckily enough same day delivery!! ( home depot and menards had nothing)
After calling the manufacturer, the appliance retailer that sold us the washer, who was booked out two and a half weeks, I called Appliance Solutions. I accidentally called the after hours line, but Tom (I think that was his name) picked up. To make a long story short, he was trouble shooting with me via text after we discussed a service call, it took him about 2 hours with detailed coaching, and we were able to get the machine to drain. This guy was a breath of fresh air in the times we are living in. He was genuinely helpful and professional. I will definitely be calling them again.
Very helpful in answering questions. Appliances are in amazing shape and also the prices are phenomenal! Definitely recommend it to anyone looking for great deals on used appliances.
The owner was so great and understanding of our financial situation, we were able to work out a deal and go home with a working washing machine! I would highly recommend!
Been using Appliance Solutions for all of my rental property, investment property, flip property, and personal appliance repairs for years . Quality service, fast scheduling, very convenient, and the best prices around! Tim heads up a great, family-owned business.
Prompt, professional, and they know what they are doing and looking for. And if you are looking for a used appliance for example my case i was strapped for cash and my washer died and i got an older model washer for a reasonable price that works amazingly.
I thank everyone there for the help, honesty, and courtesy provided.
Excellent company to work with. Love that it is a family owned business with a really kind helpful owner and technician. Would highly recommend.
I ask my wife to check out appliance Solutions to look for a clothes washer when ours unexpectedly failed. She spoke to Tim and picked out a nice replacement. Delivered the next day. I returned my old washer a couple of days later. Great service and value!
Found an outdated part for my dryer. that doesn’t happen too often. Gave me a fair price. And service was kind and smart and efficient. Can’t ask for better than that.
Very professional and knowledgeable. Levi took time to explain functions of refrigerator and dishwasher. So grateful for their service!
Just had our washer repaired by Cindy. She was wonderful!! The repair was completed quickly and she explained everything thoroughly. Cindy’s customer service skills were impeccable. Great job!! Thank you Cindy!!!
Fast friendly service! Answered after hours too!
Thank you for fixing our dishwasher the very next morning. I did not even need to hand wash dishes you worked so fast! Highly recommended. Keep up the great service.
PS- Appliance Solutions also fixed the bearing on our Washer a few years back. Same great service. Our 15 year old a Maytag Neptune is still running great!
Whohoo!
Their services are excellent! They have gone out of their way to fix my problem dryer. You rarely see this type of above and beyond service now a days. I also bought a used washer that I just love. I told them what I was looking for and they were able to quickly direct me to the types of machines that met my needs. I would give them 10 stars if I could!!!
Steve from Appliance Solutions was amazing. He was very professional and friendly and helped identify the problem we were having with our dryer right away. Our service was completed quickly and on-time and our appliance has worked great ever since. We appreciated the quick response and courteous (and knowledgeable) service. I’d definitely recommend their services and we will use them again in the future if the need arises.